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Refund Policy

At Sticky Icky Sticker Co., we pride ourselves on the quality and detailed nature of our stickers. Please read this policy carefully before purchasing.

 

1. ALL SALES ARE FINAL

We want you to be completely satisfied with your purchase. However, due to the low-cost nature of our products and the difficulty of sanitizing and restocking small items, we maintain a strict All Sales Are Final policy.We do not accept returns or offer refunds for items based on buyer's remorse, change of mind, or if the customer did not carefully read the product description (including size, material, or application instructions).No exchanges will be processed for any reason.

 

2. Exceptions (Damaged or Incorrect Items)The only exceptions to our "All Sales Are Final" policy are if you receive an item that is:

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A. Damaged in Transit

If your item arrives damaged due to shipping, you must contact us within [7] days of the delivery date. Requirement: You must provide clear photographic evidence of the damage to the item and the original packaging. Resolution: Upon review, we will offer a replacement of the damaged item. A refund may be offered only if the item is permanently out of stock.

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B. Incorrect Item Received

If you receive a sticker or product that is different from what you ordered (wrong design, wrong size, etc.), you must contact us within [7] days of the delivery date.Requirement: You must provide photographic evidence of the incorrect item.Resolution: We will promptly ship the correct item to you at no additional cost. We may require you to return the incorrect item using a prepaid label provided by us.

 

3. Missing Orders (Non-Delivery)

If your order is lost in transit (tracking status does not update to "Delivered" after $\text{[20]}$ days for domestic orders), please contact us. Note on Economy Shipping: If you selected an untracked/stamped shipping method, we are unable to process claims for non-delivery. Delivered Status: As stated in our Shipping Policy, Sticky Icky Sticker Co. is not responsible for packages marked "Delivered" by the carrier but claimed to be missing (stolen). Please contact the carrier and file a police report if necessary.

 

4. How to Initiate a Claim

To initiate a claim for a damaged or incorrect item, please contact us with the following information: Your Order Number.A detailed description of the issue. Clear photographs of the item and/or packaging damage or the incorrect item.

Frequently asked questions

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